These terms and conditions help to keep this website a safe place to trade and set out the full extent of any agreement reached between you and timebymail in connection with this site. You should understand that by placing an order, you accept the following terms and conditions: 

Your contract for purchases made through this web site is with

You agree that e-mail can be used as a long-distance means of communication. 

No contract for the sale of any product will subsist between you and timebymail unless and until timebymail accepts your order by way of an e-mail confirming that it has received payment in full for all the goods you have ordered, and that the goods have been shipped to the specified address.  That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time timebymail sends the e-mail to you (whether or not you receive that e-mail).  This confirmation (not request) e-mail amounts to an acceptance by timebymail of your offer to buy goods from timebymail or a 3rd party supplier that is engaged on your behalf by

You must check that the details on the  invoice or confirmatory email are correct as soon as possible and you should print out and keep a copy of it. 

timebymail will not pass on your personal or credit or debit card details to any third party. 

You undertake that all details you provide to timebymail for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered. 

If there are any changes to the details supplied by you it is your responsibility to inform as soon as possible. 

You may cancel items from your order at any time prior to your order being dispatched, by emailing us at There will be a 15% charge to cover costs and handling fees.

You may also withdraw from the contract at any time after the product has been dispatched and you have received our email confirming your order, but no later than 14 working days from the day after you receive the product. There will be a 15% charge to cover costs and handling fees. Please see our returns policy for further details. 

timebymail does not accept liability for any errors and omissions and reserve the right to change information, specifications and descriptions of listed goods, products and services. 

timebymail will do its best to correct errors and omissions as quickly as possible after being notified of them. 

timebymail do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the timebymail website or for any products or services purchased from the timebymail. 

timebymail will only be liable for direct loss up to a maximum total of the price of the product or service purchased in respect of any claim. 

Processing of orders 
Payments are debited before items are shipped by timebymail. All prices include sales taxes (where applicable) unless otherwise stated.
timebymail aim to arrange shipment of all in stock items within 24 hours of receiving your order.  Your order may be delayed if the item is not in stock with our suppliers.  Some items may be unavailable and the current stock status is approximate. Please note: Some of our stock is sold on a mail order basis and must be ordered from our suppliers (please see individual listings). These items can take up to 28 days to be ordered and delivered. 
Postage Times: We post from Monday to Friday. All post is sent out the next working day after an order is placed unless we have confirmed by email. No post at the weekends. If you order on a Friday your order will be processed and posted on the following Monday.

After full payment is made including the correct postage for your item we will forward your item within 24hrs (unless otherwise instructed).  We use Royal Mail (UK) to deliver all our goods and delivery usually takes between 7-10 working days on items we have in stock.
The period stated within which you will receive your order is approximate and may depend on your country's customs process.  Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be part-shipped. 

Title to any product ordered will pass to you once timebymail has received payment in full for that product. 

If your delivery address is outside of the United Kingdom you maybe subject to import duties and taxes, which are levied once a shipment reaches your country.  Any such additional charges for customs clearance must be paid by you.  You should note that customs policies vary widely from country to country; timebymail advises each customer to contact their local customs office for further information. 

Please note that when shipping products internationally you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

All our stock is sold as is, we try to describe our items to the best of our ability. However, if you are not completely satisfied and you have a genuine complaint we will gladly give you a full refund (not including postage). Please return all goods in original packing and as you have received them. Returned goods can only be credited if returned in perfect condition, within 14 days of you receiving the product. Goods that have been returned for credit that have been correctly supplied and described will be subject to a 15% handling charge.

Force Majure 
timebymail will not be liable for any breach of agreement, for delay or failure to perform if the delay or failure is due to acts of God, civil commotion, riots, floods, drought, fire, legislation or other cause beyond the timebymail reasonable control. This does not affect your statutory rights. 

It is a crime to use a false name or a known invalid credit card to order.  Anyone caught willfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. 

timebymail may amend these terms and conditions from time to time, and place the new version on the website.  All purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms. 

These terms and conditions shall apply when timebymail accepts your order by e-mail confirming that it has received payment in full for all the goods you have ordered.  They shall supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between timebymail and you relating to your purchase.  timebymail advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by timebymail. 

You are advised to read (and are responsible for reading) all information on this website fully. 

Legal Notices 
All material on the Website, including, without limitation, all informational text, design of and "look and feel," layout, photographs, graphics, audio, video, messages, interactive messaging design and functions, files, documents, images or other materials on our Website (collectively, the "materials"), whether publicly posted or privately transmitted, as well as all derivative works, are owned by and/or its affiliates or other parties that have licensed to or otherwise permitted their material to be used by, and are protected by copyright, trademark and other intellectual property laws. disclaims any proprietary interest in trademarks, service marks, logos, slogans, domain names and trade names other than its own. 

The materials on the Website may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means without prior written consent from timebymail. Any modification of the materials, use of the materials on any website or networked computer environment, or use of the materials without prior written consent for any purpose other than personal, non-commercial use is a violation of the copyright, trademark, and other proprietary rights in the materials and is expressly prohibited. 

All rights not expressly granted herein by timebymail to you are reserved by timebymail and/or its licensors. 

For further information please contact us.