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Privacy and Cookies

Privacy Policy

This statement covers the services provided by www.timebymail.com

The Data Controller for this website is Mr P Holland

The purpose of this statement is to inform users of www.timebymail.com website about what information is collected about them when they visit this site, how this information is used, if it is disclosed and the ways in which we protect users’ privacy.

Confidentiality and security

Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.

You have a right to access the personal information we hold about you at any time. If you wish to do this, please put your request in writing (explaining that your interest is in the timebymail website) to:

Mr P Holland
timebymail
3 Shaw Lane 
Milford
Belper
Derbyshire DE56 ORE
UNITED KINGDOM

Email: admin@timebymail.com

Information we collect from visitors

Email comments and questions

If you send an enquiry by email it may not always be possible for the timbymail Web Team to provide the information requested directly. In such circumstances we may pass your enquiry to another website so that they can fulfil your information request.

Newsletters

If you sign up to receive Newsletters from timebymail we will use the information you give us to provide the service(s) you have requested. We may occasionally contact subscribers to help us evaluate and improve the service that we offer.

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

There are two types of cookie you may encounter when using timebymail website

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

First party cookies

ekm_USERNAME – Temporary cookie generated to test if cookies are enabled on the visitor’s browser.

ekm_pp_USERNAME – Stores a unique reference to visitors cart contents. Stores authentication details for customer logged in section.

ekm_tmp_ORDERNUMBER – Stores a reference to the visitors order number after an order has been generated.

We will endeavour to let you know before we store a cookie on your computer.

Cookies set by timebymail website