PAYMENT AND POSTAGE


To buy; simply select the quantity and use the ADD TO CART button. You may alter the amounts in the shopping cart also.
We use secure payment systems so your order and payment is safe and guaranteed. You may pay by credit card by using Paypal. Our shopping cart is hosted by EKM Cart which is Verisign secured.

Cheque/Postal Orders - These types of payments are only accepted from UK only. Please make the cheque payable to: Mr P Holland and include a print out/instructions of the items you need from the shopping cart.

We can accept IBAN bank transfers from Anywhere in the world if you would like to use this type of payment please contact us.

Payment must be made within 7 days of purchase, all items will not be dispatched until full payment is received

When you order and pay for any stock from us you will be sent a confirmation letter of your order. After your order has been dispatched we will inform you of the tracking number and likely delivery date.
Postage

Please use the below table to calculate shipping costs (all prices are in Pounds Sterling GBP). Below the table are the explanations of the different shipping methods.
 
REGION POST 40g 150g 300g 500g 750g 1.0kg 2.0kg 4.5kg 6.0kg 8.0kg 10.0kg 12.0kg 13.0kg 15kg to 25kg
UK Standard Post Free Free Free Free Free Free Free Free Free Free Free Free Free Free
UK Registered Signed For  Post  £1.20 £1.20 £1.20 £1.20 £1.20 £1.20 £1.20 £1.20 £1.20 £1.20 £1.20 £1.20 £1.20 £1.20
UK Next Day 1pm  £6.50 £6.50 £6.50 £6.50 £6.50 £6.50 £6.50 £6.50 £6.50 £6.50 £6.50 £6.50 £6.50 £6.50
Europe Registered Signed For  Post £8.50 £8.50 £8.50 £8.50 £8.50 £9.50 £9.50 £29 £34 £39 £45 £41 £54 £75
Rest of the World Registered Signed For  Post £8.50 £8.50 £8.50 £8.50 £8.50 £9.50 £9.50 £42 £58 £70 £82 £94 £100 £15

Standard Post: 1st Class Post does not come with a tracking number or insurance. Usually arrives within 2 working days for UK and 7 working days for Rest of the World. However it can take up to 15 working days for UK and 25 working days for Rest of the World. These are the timeframes set out by Royal Mail before we can make a claim for lost post. Please bear this in mind before ordering.

Registered Post: 1st Class Royal Mail Registered Post, needs to be signed for when delivered. Comes with a tracking number and insurance. Usually arrives within 2 working days for UK and 7 working days for Rest of the World. However it can take up to 15 working days for UK and 25 working days for Rest of the World. These are the time frames set out by Royal Mail before we can make a claim for lost post. Please bear this in mind before ordering.

Next Day 1pm: This service is only available for UK residents. The cut off time for placing an order for "NEXT DAY 1pm" is 11am on the day of placing your order.

UPS Post (for large orders): If you would like this service please contact us.

Postage Times: We post from Monday to Friday. All post is sent out the next working day after an order is placed unless we have confirmed by email. No post at the weekends. If you order on a Friday your order will be processed and posted on the following Monday.

We calculate shipping costs per item weight, this is automatically added to the shopping cart. The minimum charge is 40 grams. We do not make any money on shipping fees, the prices quoted are what we are charged by UK Royal Mail.

FOR ALL BUYERS: STANDARD POST- No tracking number, No insurance / TRACKED POST - includes tracking number & insurance. PLEASE NOTE: with STANDARD post it can take up to 25 working days to receive your parcel. This is the timeframe set by Royal Mail before we can make a claim for any missing items. No claim or refund can be given until this timeframe has passed. PLEASE CHECK AND MAKE SURE YOUR POSTAL ADDRESS IS CORRECT WE DO NOT TAKE ANY RESPONSIBILITY IF YOUR ADDRESS IS WRONG.

Please follow the links below to track your shipment:
Royal Mail - http://www.royalmail.com/track-trace
UPS - http://www.ups.com/tracking/tracking.html

Returns:
All our stock is sold as is, we try to describe our items to the best of our ability. However, if you are not completely satisfied and you have a genuine complaint we will gladly give you a full refund (not including postage our postal costs). Please return all goods in original packing and as you have received them. Returned goods can only be credited if returned in perfect condition, within 14 days of being received. Goods that have been returned for credit that have been correctly supplied and described will be subject to a 15% handling charge.